Responsible Gambling

Our Commitment to Responsible Gambling

Winspirit is committed to providing a safe and enjoyable entertainment experience for all our players. We recognise that for a small number of people, gambling can become a problem, and we take our responsibility to help prevent and address this seriously. This page, last updated in 2026, outlines the tools and resources available to help you stay in control of your play.

Recognising the Warning Signs of Problem Gambling

Problem gambling can affect anyone, and recognising the early signs is an important step towards staying in control. Common warning signs include spending more time or money on gambling than you can afford, chasing losses, neglecting work, relationships or responsibilities, and feeling anxious, irritable or preoccupied when not gambling. If you or someone you know is experiencing these symptoms, it may be time to seek support or make use of the tools described below.

Deposit Limits

Winspirit allows players to set daily, weekly or monthly deposit limits on their account, giving you greater control over how much you spend. Once a limit is set, it cannot be increased immediately; any request to raise a limit is subject to a cooling-off period to prevent impulsive decisions. Limits can be lowered at any time with immediate effect.

Time-Out and Cooling-Off Periods

If you feel you need a short break from gambling, our time-out feature allows you to temporarily suspend your account for a set period, such as 24 hours, seven days or thirty days. During a time-out, you will not be able to log in or place bets, and no marketing communications will be sent to you. This feature is designed to give you space to reflect on your gambling habits without a permanent commitment.

Self-Exclusion

For players who wish to stop gambling for a longer period, Winspirit offers a self-exclusion option that restricts access to your account for a duration you choose, including permanent exclusion. Once self-exclusion is activated, it cannot be reversed early, and reasonable steps are taken to prevent the opening of new accounts during this period. We encourage anyone considering self-exclusion to also reach out to independent support services for additional guidance.

Reality Checks and Account History

To help you stay aware of your gambling activity, Winspirit provides reality check notifications that remind you how long you have been playing during a session. You can also review your deposit, withdrawal and betting history at any time through your account dashboard, helping you make informed decisions about your play going forward.

Gambling and Minors

Winspirit strictly prohibits access to its services by anyone under the legal age for gambling in their jurisdiction. We encourage parents and guardians to use household filtering software and parental controls to prevent minors from accessing online gambling sites.

Seeking Independent Support

If you believe you or someone close to you may have a gambling problem, we strongly encourage you to contact independent support organisations in your local area, as they can offer confidential advice, counselling and practical assistance. Such organisations typically operate helplines, online chat services and in-person support, and they are equipped to guide you through options that are appropriate for your circumstances. Winspirit does not provide clinical or counselling services directly and recommends consulting these local resources for professional guidance.

Reviewing and Updating This Page

Winspirit periodically reviews its responsible gambling policies and tools to ensure they remain effective and aligned with best practice. This page reflects our approach as of 2026 and may be updated from time to time to reflect improvements to our systems or player feedback. We encourage players to revisit this page regularly to stay informed of the tools available to them.